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 newwebshop faulty then gm Oh!

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sonkut3



Posts : 3
Join date : 2011-07-08

PostSubject: newwebshop faulty then gm Oh!   Fri Jul 08, 2011 12:43 am

yesterday, I bought a goku helm ssj4 = 4000 credit. but when removed it does not have the socket. Why, I refresh the website automatically receive a helm and have to pay 4000 sk no credit. all the 3 helm and lose 16,000 credits.
I do not understand. gm and admin please help me
my acc : sonkut3
character name is: vi3tvip3r
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sonkut3



Posts : 3
Join date : 2011-07-08

PostSubject: Re: newwebshop faulty then gm Oh!   Fri Jul 08, 2011 11:44 am

[quote="sonkut3"]yesterday, I bought a goku helm ssj4 = 4000 credit. but when removed it does not have the socket. Why, I refresh the website automatically receive a helm and have to pay 4000 sk no credit. all the 3 helm and lose 16,000 credits.
I do not understand. gm and admin please help me
my acc : sonkut3
character name is: vi3tvip3r
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tomguy



Posts : 42
Join date : 2011-06-11

PostSubject: Re: newwebshop faulty then gm Oh!   Fri Jul 08, 2011 8:58 pm

Hello, i understand your frustration but GMs will soon help you just dont double post or spam.

1) yes, the new webshop has some bugs, one of them is that items lose theyre sockets. This is normal and its being fixed right now by the admin, just dont worry.

2) After you bought the set, you get to a page that takes the credits and gives you the item. When you press refresh you sent the command again and it took the credits and gave you the items AGAIN. TIP: after you buy in webshop just close it and login again so that wont happen to you.

Again, stay calm and dont worry, as soon as a staff member sees your post he will fix you problem.

Smile
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sonkut3



Posts : 3
Join date : 2011-07-08

PostSubject: Re: newwebshop faulty then gm Oh!   Fri Jul 08, 2011 11:42 pm

ok thank you,
I will try to wait. but if these errors are not remedied, sure I will think of playing. I feel slightly disappointed.
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